This article is for Community Portal Users


Before you begin: 


This article explains why you may be faced with an error in registering your Community Portal account, like the one below:

 


Things to take note: 




Instructions:


1. Ensure that you are using a new email address for the new account

  • If you have registered an account on the Community Portal with this email address before, you will only have to enter your password upon entering your email address, as seen below:


  • However, if you happen to register an email address that belongs to an existing portal user, you will be faced with the error message 
    • You cannot use the same email address to register for another account





What's Next?


You can now sign up for projects on the Community Portal.


> Learn how to access and edit your profile

> Learn more about the badges that you can earn

> Learn more about the forms to fill when signing up for projects