Please ensure you follow the steps below to prevent any loss in information or projects data. 

To change your Account's Email to someone else on your team:

1. Log into your account

2. From the navigation bar, go to 'Edit My Account' 

1. Change the current password to a generic password for your colleague to log in:

• In 'Edit My Account', click on button 'Change Password'

• Input a new password, and one more time to confirm

• Click 'Save'

• Share the generic password with your colleague

2.  Update the Email Address:

• Click on the lock icon beside the Email Address

• Update the new email you would like to change to

• Click on the ‘Send Email Verification’ button

  • A verification email will be sent to the newly updated email address 

• Once you click on 'Send Email Verification', you will be logged out from your Main Organisation's account immediately and a verification email will be sent to this new email.

3. New Transfer 

• Click on the verification link in the email to verify. 

⚠️ Note that the verification email has an expiry of 48 hours and once verified, the previous Main Organiser will not have access again.

• Log in to your Organisation's Workspace by typing in your email and the password.